Adobe Commerce/Magento Support & Development
Crimson Agility’s Managed Support Services has a dedicated team of Magento support professionals ready to ensure your Adobe Commerce or Magento site remains competitive and profitable. Crimson Agility provides support services to help you in sustaining and growing your business.
Need help with Adobe Commerce or Magento Open Source?
Are you searching for a trusted, responsive partner who can deliver superior results? As your business grows, the impact of unexpected downtime, security issues, or a stale site can result in huge losses of revenue, customers, and credibility. Our clients at Crimson Agility depend on us to ensure that their site is stable, performing at a high level, and secure.
Crimson Agility offers Managed Services Plans or No Risk Pay-As-You-Go Options.
Crimson Agility’s Managed Services Plans provide you with a dedicated team of certified professionals offering sustaining support, ongoing innovation, and high-quality results.
Our clients value Crimson Agility’s Managed Services Plans for our responsiveness, high-quality work, and consulting expertise.
“If I have to describe Crimson Agility in one word, it is – partnership. Crimson Agility is a partner who knows our business, cares about our business, and provides thought leadership.”
Our methodology employs specific steps, processes, and deliverables that are proven to lead to success and satisfaction. Like you, we value communication, control, and high-quality results.
- Responsive
- Emergency Service/Outage Recovery
- On-Demand Support
- Dedicated Success Manager
- Telephone Support
- Portal for Tracking Activity
- Security Monitoring & Alerts
- Code Management
- Performance Monitoring
- 24/7 Uptime Monitoring
- Best Practices
- Quality Assurance
Plan Options
Crimson Agility offers plan options that are affordable and tailored to your needs and requirements.
Ad-Hoc Plan
A pay-as-you-go plan that allows you to get the support and development services you need when you need them. There are no monthly minimums, no long-term commitments, or contracts. A team of certified developers is at your service.
Growth Plan
For small businesses looking for sustaining support and development services as they look to grow and expand their online presence. A small monthly plan that provides what a growing business needs to keep their site secure, performant, and up-to-date.
Corporate Plan
For larger businesses looking for a trusted partner to help them make good decisions related to their investment in Adobe Commerce and Magento. Crimson Agility provides ongoing support, development, and consulting services to drive growth, customer loyalty, and customer acquisition.
Enterprise Plan
For organizations constantly evolving and innovating their online presence and store to promote growth, expand into new markets, and are actively growing their business. A larger plan where Crimson Agility is proactively identifying opportunities for improvement, and we provide you with the support you need to ensure your business operates at its peak performance.
Magento Assessments
Assessments are a great tool for new clients to identify any potential problems or issues that need to be addressed. Security, site performance, and site supportability are all critical to the success of your site – Crimson Agility’s Assessments for Magento/Adobe Commerce ensure you are on firm footing and can move forward confidently.
- Health & Security Assessment
- Performance Assessment
- Upgrade Assessment & Estimate
- SEO Technical Assessment
- ADA Compliance Assessment (Accessibility)
Services Capabilities
Support Services
Support & Help
Crimson Agility will provide fast responsive support when there is a problem or an issue. We’ll quickly characterize and prioritize the problem and get it assigned and addressed quickly.
- Emergency or Outage Recovery
- Upgrades
- Security Updates/Patches
- Remediation of Malicious Code
- Health & Security Assessments
- Troubleshooting & Fixing Bugs
- Extension Upgrades
- Operations Support
- Experts in DNS, CDN, SMTP, SSL, and other related protocols
Crimson Agility’s approach to troubleshooting ensures you are informed and aware of the effort involved and progress.
Development
Development
Our development team is committed to development best practices and ensuring your site is stable, high-performing, and positioned for success.
- Adding custom Apps, Modules, & Features
- Full Code Audit & Analysis (Best Practices)
- Theme & Layout Enhancements
- Implement Responsive Mobile-Friendly Theme
- PWA or Headless Themes (High-Performance)
- Data Import/Export & Conversions
- Installing & Configuring Extensions
- Creating Custom Reports & Views
- Integration with other Systems
- Graphic Design Services
- …and whatever you can think of
Crimson Agility will set up a code repository to manage the code, and provide version control; a history of code changes.
Consulting
Consulting
Crimson Agility is committed to educating our clients, helping them understand the platform’s capabilities and limitations, and ultimately making good decisions. Our purpose is to ensure your success.
- Performance Tuning
- Security Audit
- Scaling & Architecture Review
- Implementing Best Practices
- Interpretation of Reporting and Google Analytics
- Back-End Process Analysis & Improvement
- SEO Best Practices
- GDPR & California Consumer Privacy Act Audits
- ADA Site Compliance Audit & Remediation
- Amazon & Google Sales Channels
- Adobe Commerce Training
Digital Marketing
Digital Marketing
Crimson Agility, with over 60 years collective experience in digital marketing, Crimson Agility provides everything from strategy and planning to full-service for the following digital marketing services:
provides digital marketing services with company growth, customer acquisition, and customer retention as the primary objectives and a set of skills and processes to ensure success.
- SEO Strategy & Optimization (Google, Onsite, Offsite, Blog)
- Content Management & Optimization
- Google Analytics 4 (GA4) / Google Tag Manager
- Graphic Design Services
- SEM – Paid Advertising/PPC
- Paid & Earned Social Strategy
- Marketplace – Amazon, eBay, Walmart, Google Shopping
- E-Mail Marketing – Strategy & Campaign Management
- Marketing Automation
Let’s start today; schedule a review of your marketing activities with our Digital Marketing team – we can help with strategy and planning or provide full-service marketing services.
Crimson Agility is very proud of the many clients that have valued us as a trusted-partner for many years.
Ready to take your e-commerce business to the next level with Adobe Commerce or Magento?
Crimson Agility is here to help. Contact us today for a free consultation and to learn more about how we can assist with your e-commerce needs.